Student Support

The UCS Student Support team offers a range of information, advice and guidance services to students in Ipswich and across the Learning Network.

The team are committed to offering a free, confidential, impartial and experienced service, which meets the needs of the student community and is on hand to provide one-to-one advice and guidance. The team conforms to professional standards and is committed to a rapid response to all students. Student Support are available via e-mail, telephone and face-to-face contact.

UCS Student Support offers a service across the Learning Network with professional expertise available at each of the centres.

UCS Student Support Statement of Service| is available here.

Careers and Employability Service

The professional education and careers guidence service provides students with the information, advice and guidence they need before, during and after their time at UCS. The service is available to all current and prospetive students.

The commitment to careers and employability across the curriculum is an important characteristic of the courses offered at UCS and students are encouraged to get involved in exciting opportunities that can greatly enhance employability.

To help ensure all students have the opportunity to consider their career decisions and are prepared for finding employment, guidance counsellors offer confidential advice, interviews and workshops.  Support is available to develop important careers related skills and knowledge, such as CV design and interview techniques. Careers events and fairs, which present opportunities for students and business to network, are arranged and attended throughout the year. Continually updated information about jobs, graduate careers and further study is also available.

UCS Careers and Business

Your future workforce - Want to connect with talented students/individuals?

The UCS Careers Service offer a range of initiatives to promote communication and networking between business and students.

Childcare

Student Support offers advise about childcare opportunities both on and off the Ipswich Campus, and can help with possible benefits and funding that may be available to students who have dependants.

Counselling

Independent, impartial and professional counselling is available to students in Ipswich and across the Learning Network. This support is confidential, enabling students to discuss any problems they may have. Counselling can also offer help with exam anxiety, depression, stress, relationship problems and emotional issues.

Disability and Specific Learning Difficulties

UCS aims to create an environment which is accessible for students with a disability, specific learning difficulty or mental health issues. Specialist staff provide the following:

  • Individual assessment and support
  • Specialist dyslexia lecturer support
  • Advice and support for applications for Disabled Student Allowance
  • Specialist assessment and support as appropriate
  • Advice on equipment and access issues
  • Support in negotiating special examination arrangements
  • Liaison with academic and other UCS staff and external agencies

For more information please see the UCS Disability Statement|, which can also be sent on request.

Finance

Student Support offers help with how to apply for bursaries and other financial benefits and support.

Health and wellbeing

UCS offers students guidance on how to register with a local GP and on how to access local sexual health and welfare advice. UCS will also be able to supply contact details for other local health and well-being services, on a confidential and impartial basis.

Independent academic support

Student Support can offer support for students with complaints, academic appeals and disciplinary matters.

Multi-faith Chaplaincy

UCS is a multi-faith community and welcomes students from a diverse range of backgrounds. On the site of the Ipswich Campus there is a multi-faith chaplaincy welcoming both staff and students of all faiths and no faith.

Study Support

Advice is provided on study skills such as planning, time-keeping, completing assignments and revision.

Student Support

Further information

Contact Student Support

e-mail: studentsupportucs.ac.uk|

Tel: Ipswich Campus and UCS at Suffolk New College – 01473 338400

Bury St Edmunds Centre – 01284 716333

Great Yarmouth Centre – 01493 419244

Lowestoft Centre – 01502 583521

Otley Centre – 01473 784246

Ipswich Campus reception opening hours

Monday–Thursday 8.45am – 5.15pm

Friday 8.45am – 4.45pm